Posted by DcscZx5idox in Privacy (edited )

Summary
Recently Twilio, the company that provides Signal with phone number verification services, suffered a phishing attack. Here's what our users need to know:

  • All users can rest assured that their message history, contact lists, profile information, whom they'd blocked, and other personal data remain private and secure and were not affected.
  • For about 1,900 users, an attacker could have attempted to re-register their number to another device or learned that their number was registered to Signal. This attack has since been shut down by Twilio. 1,900 users is a very small percentage of Signal’s total users, meaning that most were not affected.

We are notifying these 1,900 users directly, and prompting them to re-register Signal on their devices. If you received an SMS message from Signal with a link to this support article, please follow these steps:

  1. Open Signal on your phone and register your Signal account again if the app prompts you to do so.
  2. To best protect your account, we strongly recommend that you enable registration lock in the app’s Settings. We created this feature to protect users against threats like the Twilio attack.
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