7-Eleven breached customer privacy by collecting facial imagery without consent | ZDNet

In Australia, the country's information commissioner has found that 7-Eleven breached customers' privacy by collecting their sensitive biometric information without adequate notice or consent.

From June 2020 to August 2021, 7-Eleven conducted surveys that required customers to fill out information on tablets with built-in cameras. These tablets, which were installed in 700 stores, captured customers' facial images at two points during the survey-taking process -- when the individual first engaged with the tablet, and after they completed the survey.

After becoming aware of this activity in July last year, the Office of the Australian Information Commissioner (OAIC) commended an investigation into 7-Eleven's survey.