FCC says “too bad” to ISPs complaining that listing every fee is too hardThe Federal Communications Commission yesterday rejected requests to eliminate an upcoming requirement that Internet service providers list all of their monthly fees.
Five major trade groups representing US broadband providers petitioned the FCC in January to scrap the requirement before it takes effect. In June, Comcast told the FCC that the listing-every-fee rule "impose[s] significant administrative burdens and unnecessary complexity in complying with the broadband label requirements."
The five trade groups kept up the pressure earlier this month in a meeting with FCC officials and in a filing that complained that listing every fee is too hard. The FCC refused to bend, announcing yesterday that the rules will take effect without major changes.
"Every consumer needs transparent information when making decisions about what Internet service offering makes the most sense for their family or household. No one wants to be hit with charges they didn't ask for or they did not expect," FCC Chairwoman Jessica Rosenworcel said.
Yesterday's order "largely affirms the rules... while making some revisions and clarifications such as modifying provider record-keeping requirements when directing consumers to a label on an alternative sales channel and confirming that providers may state 'taxes included' when their price already incorporates taxes," the FCC said. ISPs don’t want to list all fees